PhaZZer Enforcer Extended Warranty and Insurance Two (2) Years
Optional 2 Year Extended Manufacturer Warranty Guarantee
The optional extended warranties for a PhaZZer Enforcer CEW can be purchased at the point of sale or any time prior to expiration of the standard 1 year warranty. The extended warranty runs from the date of receipt of the extended warranty through the balance of the 1 Year Limited Warranty plus the term of the extended warranty after the expiration of the Full 1 Year Limited Warranty. This includes $2 Million Dollar aggregate product liability insurance policy with respect to the Products. After the period of time warranted and insured, buyer is responsible for obtaining their own insurance.
PhaZZer Manufacturer Warranty Guarantee Policy
The limited warranty set forth below is provided by PhaZZer with respect to ALL PhaZZer Brand Products purchased. The PhaZZer Brand Products purchased with this limited warranty are the only products to which this limited warranty, provided by PhaZZer, apply.
Any PhaZZer Brand Product, when delivered to a customer in new condition in its original packaging, is warranted against material defects and workmanship for a period of one year from the date of original purchase. Defective units returned to PhaZZer and proven to be defective upon inspection and not due to operator abuse or mishandling, will be FULLY REPLACED with a new unit or exchanged for a refurbished unit, as determined by PhaZZer. PhaZZer warranty does not offer any repair program so there is no waiting period involved in this warranty. In any case of discontinued product any unit will be replaced with a unit that has similar or more advanced features, as PhaZZer models evolve. This limited warranty covers all defects encountered in normal use of ANY PhaZZer Brand Product and does not apply in the following circumstances:
Loss of or damage due to abuse, mishandling, improper packaging by you; alteration, accident, electrical current fluctuations, failure to follow operating instructions and/or maintenance or environmental instructions prescribed in the user manual, or services performed by an unauthorized PhaZZer Dealer. Additionally water damage, sand/dust/corrosion damage, damage due to impact, scratches, abrasions or damage to the housing or other accidental damage to any other accessories that have been determined to have resulted from misuse, abuse or failure to operate the units as set forth in the operating instructions.
Technical support may be obtained for all PhaZZer Brand Products 24/7 (excluding holidays) as follows:
PhaZZer Warranty Guarantee will be honored if our technicians cannot troubleshoot and resolve your issue in 20 minutes or less. It is the policy of PhaZZer to arrange return merchandise authorization # with the defective product and replace upon receipt of the original product and invoice. A new unit will be shipped out accordingly within 48 hours of return.